The consumerization of healthcare requires providers to adapt to change. The end goal must be to provide excellent consumer experiences—every time, for every consumer.
Time is now to step back from the front lines to re-evaluate the plan of action. Develop strategies, create new approaches, and be inspired by the people who are creating winning patient experiences.
Pushing real innovation and discovering shift in solution-based thinking; International Patient Experience Symposium is an annual event bringing great minds together along with patients sharing their stories and providing a real-world perspectives on bridging the service excellence gap.
Our attendees come to our PX event series knowing they will get the most innovative technology and solutions to their biggest challenges.
So we did a quick survey to see where they are investing
Innovative Formats Driving Meaningful Engagements