Reinvigorate your Organization’s Commitment to the Highest Quality of Care Delivery, Clinical Outcomes & Patient Experience
Healthcare in Disruption – “Amazonification” Effect
The realities of the new healthcare market—consumers with high passion for healthcare providers, the rise of digital health disruptors and providers with lagging loyalty metrics—make providers vulnerable to patients switching to competitors.
In the changing healthcare climate, it’s a sink-or-swim market for the region’s healthcare organizations.
Patient experience is now increasingly becoming the cornerstone of optimal health care delivery and the reputation driver for facilities and providers
Wake-Up Call: Prepare for the NexGen PX

The consumerization of healthcare requires providers to adapt to change. The end goal must be to provide excellent consumer experiences—every time, for every consumer.

Time is now to step back from the front lines to re-evaluate the plan of action. Develop strategies, create new approaches, and be inspired by the people who are creating winning patient experiences.

Pushing real innovation and discovering shift in solution-based thinking; International Patient Experience Symposium is an annual event bringing great minds together along with patients sharing their stories and providing a real-world perspectives on bridging the service excellence gap.

Attendees will leave enthused and inspired, with new tools and strategies to make patient experience the best it can be!
Find out Top 5 Spend Areas

Our attendees come to our PX event series knowing they will get the most innovative technology and solutions to their biggest challenges.

So we did a quick survey to see where they are investing

So Why Attend?

Innovative Formats Driving Meaningful Engagements

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2019 Speakers

The Patient Experience Excellence Congress is approved for 12.5 hours Patient Experience Continuing Education credits (PXEs) through Patient Experience Institute (PXI).

PXI is an independent, non-profit, committed to the improvement of patient experience through evidence-based research, continuing education and professional certification. PXEs can be applied towards Certified Patient Experience Professional (CPXP) applications and/or to maintain certification designation. Participants interested in receiving PXEs must claim their credits within 30 days of attending the conference.

What are PXEs?

The Patient Experience Institute offers formal accreditation for learning, teaching and professional service events and activities focused on the patient experience. This accreditation allows programs and events to award Patient Experience Continuing Education Credits (PXEs). PXE credits are awarded for both internally developed and commercially offered learning opportunities. PXEs can be applied towards certification and recertification as a certified patient experience professional.

Testimonials
Symposium was really fantastic! Thanks for the organizers who spent a lot of their time, efforts to come out with all this information to deliver it for us

Interesting, informative and very helpful to promote and create connection in the market especially in healthcare industry

It was very nice experience in which networking for difference business and ideas existed and has been enhanced

An excellent symposium with great speakers from diverse cultures and specialties. Amazing chairman. Good networking opportunity. Finally, BII did an amazing job of organizing and directing this event.

Sponsors & Partners
2018 Media Coverage