The consumerization of healthcare requires providers to adapt to change. The end goal must be to provide excellent consumer experiences—every time, for every consumer.
Time is now to step back from the front lines to re-evaluate the plan of action. Develop strategies, create new approaches, and be inspired by the people who are creating winning patient experiences.
Pushing real innovation and discovering shift in solution-based thinking; International Patient Experience Symposium is an annual event bringing great minds together along with patients sharing their stories and providing a real-world perspectives on bridging the service excellence gap.
Our attendees come to our PX event series knowing they will get the most innovative technology and solutions to their biggest challenges.
So we did a quick survey to see where they are investing
Innovative Formats Driving Meaningful Engagements
The Patient Experience Excellence Congress is approved for 12.5 hours Patient Experience Continuing Education credits (PXEs) through Patient Experience Institute (PXI).
PXI is an independent, non-profit, committed to the improvement of patient experience through evidence-based research, continuing education and professional certification. PXEs can be applied towards Certified Patient Experience Professional (CPXP) applications and/or to maintain certification designation. Participants interested in receiving PXEs must claim their credits within 30 days of attending the conference.
What are PXEs?
The Patient Experience Institute offers formal accreditation for learning, teaching and professional service events and activities focused on the patient experience. This accreditation allows programs and events to award Patient Experience Continuing Education Credits (PXEs). PXE credits are awarded for both internally developed and commercially offered learning opportunities. PXEs can be applied towards certification and recertification as a certified patient experience professional.